Return Policy

Returns, Refunds and Exchange Policy

Last updated October 31, 2020

 

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a refund or an exchange for any other bag from our store. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within nine (9) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, place the item securely in its original packaging with item & Proof of purchase, and send the package to, 202 Owners Industrial Estate, Gabriel Road, Pitamber Lane, Mahim, Moghul Lane, Mumbai 400016.
Return shipping charges shall have to be reimbursed by you.

REFUNDS or EXCHANGES

After receiving your return and inspecting the condition of your item, we will process your exchange or refund. Please allow at least nine (9) days from the receipt of your item to process your refund or exchange. We will notify you via email/whatsapp/phone call when your return has been processed.

EXCEPTIONS

For defective or damaged products, please contact us at the customer service number or email id below to arrange a refund or exchange.

In such cases, the return shipping cost is 100% paid by us.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

+91 7710099982

info@elboninternational.com

 

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